Digital HR Trends

Shifting towards extreme digitization and automation in organizations
Until recently, we talked about the digital world and automation broadly in the abstract, as these were changes that we were familiar with, but whose impact had not yet become an integral part of our day to day lives. Today, it’s different. This year, more than ever, we have begun to see the real application of all our conjectures we’ve made to date.
Here are some of the trends that many organizations are beginning to put into practice:
  • Virtual assistants: Increasingly popular, as the employee service can be automated through such assistants. Bots are the most popular form of chat or voice assistance, but they are also beginning to look like virtual robotic. Virtual assistants offer a two-fold benefit: HR saves on workforce costs and can respond faster in a more personalized manner to their employees’ needs anytime and anywhere.
  • Applications for mobile employee services: These respond to multiple needs of the workforce, among others, while facilitating internal communication. Through these applications, employees can manage their corporate, health and wellness benefits; as well as organize their means of transport to the company, among others. This type of application usually improves employee engagement within their organization.
  • RPA platforms: Robot process automation platforms are one of the revolutions in the digitalization of HR tasks. These robots perform different administrative processes such as hire, data upload, communications, alerts, and more. This brings considerable savings in time and in expenses.
  • Big Data and Machine Learning:  These trends are to do with data intelligence, and there are already many organizations that have incorporated them in their day to day. For instance, in recruitment processes, through these new technologies, you can define ideal recruitment profiles, design absenteeism models, (personality-job fit models). 
Seeing all these trends makes for a very interesting future. The human being, increasingly both more aware and supported by machine, will continue to explore new ways of doing different tasks, which will surely lead to new forms of work that we have yet to envision.
Supriya Bhandari
MBA (HR) || Digital Marketing

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